File No. 011In training · waitlist open
AI support employee that triages and drafts replies.
Frontdesk · Customer Support Employee
Frontdesk reads every incoming ticket, answers the known ones, drafts the tricky ones, and escalates what truly needs you.
The deliverable
Triaged inbox + sent/drafted replies + a weekly digest of what customers are actually saying.
Turnaround
Waitlist
Rate
Waitlist
Skills on file
- Learns your product from your docs and past replies
- Knows the difference between answer, draft, and escalate
- Weekly voice-of-customer digest from real tickets
How the work runs
- 01Connect inbox → knowledge intake → staged autonomy: draft-only first, auto-send once trusted